YOUR QUESTIONS ANSWERED 🌟
Everything You Need to Know About SME Advice as an Expert and More!
Where can I find on-demand mentorship and business advice in South Africa?
SME Advice is the first on-demand virtual mentorship platform in South Africa where small businesses can connect with industry experts for business mentoring and advice.
Can I take my session offline?
To maintain the integrity of the SMEAdvice brand and platform and ensure the safety of both mentor and mentee, you may not take the sessions outside of the SME Advice platform. Doing so may result in removing yourself from the SMEAdvice network of mentors.
Does SME Advice monitor content submitted by its members?
Yes, SME Advice reserves the right to screen and monitor content submitted by
Is communication via the platform private and confidential?
Yes, the SME Advice Platform has been developed to be secure and all exchanges are encrypted. It also ensures your data is housed in compliance with the POPI Act.
What information does SME Advice have access to?
SME Advice holds specific non-sensitive personal information to provide its services, including user name, email, location, linked social media, profile and images that were saved by users to their profiles.
How to find a video call session on SME Advice?
You can view your session history and join your upcoming sessions by accessing your Sessions tab on the left-hand side of your dashboard.
How to join a call?
When joining your call, make sure your browser is allowing access to your camera and microphone. If you have multiple devices for your microphone or camera, you can select which to allow from the drop-down menu.
How to adjust settings during a video call?
You can control your microphone, camera, sharing your screen and other settings by the settings bar at the bottom of your screen.
Do you have a troubleshooting checklist?
What happens after a video call session?
After your video call session, you will be prompted to leave a rating and review for either your mentor or your attending mentee. You can also leave further feedback on your platform experience.
What types of sessions are allowed?
What is the maximum number of sessions I can book?
Will my data be private and safe on SME Advice?
How does the forum work?
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